Telstra is carrying out network upgrades in regional Western Australia that are causing daily outages of up to eight hours, disrupting phone, EFTPOS and emergency contact for local businesses.

• What it is: Scheduled 4G and 5G upgrade work in the Gnowangerup area, running through August with daily outage windows of up to eight hours.
• Who is affected: Businesses and residents in the affected regional area relying on Telstra mobile coverage for calls, EFTPOS and internet access.
• The risk: EFTPOS terminals and mobile-dependent services stop working during outage windows, and Triple Zero calls may need to route through alternative networks if available.
• What to do: Affected businesses should have a backup plan for taking payments, such as a manual EFTPOS process, and confirm Wi-Fi calling is enabled on staff phones during the outage period.

If your business operates in an area affected by planned network works, we recommend checking Telstra's outage page and having a contingency plan in place before works begin.

Source: ABC News