Privacy Policy
OzComm Network Solutions Pty Ltd (OzComm, we, us, our) is committed to protecting the privacy of individuals whose personal information we collect and handle. This policy explains what information we collect through this website, how we use it, and how we protect it.
We handle personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs) where applicable.
What information we collect
We collect personal information only when you choose to provide it to us. This occurs in two ways on this website:
Contact enquiries — When you submit a contact form, we collect your name, email address, phone number, and the content of your message.
Onboarding enquiries — When you submit a new client onboarding enquiry, we collect business and contact details including your name, business name, email address, phone number, business address, and information about your IT environment. This information is used solely to assess and respond to your enquiry.
Website usage data — Our web server automatically records standard log data when you visit this website. This may include your IP address, browser type, pages visited, and the date and time of your visit. This data is used for security monitoring and technical administration only.
Cookies — This website uses cookies. A cookie is a small text file stored on your device by your browser. We use cookies for essential website functionality. You can control or disable cookies through your browser settings; however, doing so may affect how the site functions. A cookie consent notice is displayed on your first visit to this site.
How we use your information
We use the information you provide to respond to your enquiry, assess whether we can assist you, and communicate with you about our services. We do not use your information for marketing purposes, and we do not send unsolicited commercial messages.
Disclosure to third parties
We do not sell, trade, or rent your personal information to third parties.
We use Microsoft 365 to manage our business email and communications. Information you send to us via this website may be stored within Microsoft's cloud infrastructure, which operates under Microsoft's data protection commitments. Relevant Microsoft data centres serving Australian customers are located in Australia.
We may disclose your information if required to do so by law, or if we have a good-faith belief that disclosure is necessary to comply with a legal obligation.
Data retention
We retain personal information for as long as necessary to fulfil the purpose for which it was collected, and as required by applicable law. Enquiry records are retained for a reasonable period in case you engage our services or contact us again. You may request deletion of your information at any time by contacting us directly.
Security
We take reasonable steps to protect personal information from misuse, loss, and unauthorised access. Our website uses HTTPS encryption. Access to enquiry data is limited to OzComm staff directly involved in responding to your enquiry.
Access and correction
You have the right to request access to the personal information we hold about you, and to request corrections if that information is inaccurate, out of date, incomplete, or misleading. To make a request, contact us using the details below. We will respond within a reasonable timeframe.
Links to other websites
This website may contain links to third-party websites. We are not responsible for the privacy practices of those sites and recommend you review their privacy policies independently.
Changes to this policy
We may update this policy from time to time. The current version will always be available at this page. The date of the most recent revision appears at the bottom of this page.
Contact us
For privacy-related enquiries, to access or correct your information, or to make a complaint, please contact:
OzComm Network Solutions Pty Ltd
PO Box 3243, Norman Park QLD 4170
Email: hello@ozcomm.com.au
Phone: 07 3395 5522
If you are not satisfied with our response to a privacy complaint, you may contact the Office of the Australian Information Commissioner (OAIC) at oaic.gov.au.
Last updated: June 2026