Telstra business customers in regional and metro areas may see mobile outages of up to eight hours a day this week as the carrier upgrades its 4G and 5G network.

• What it is: A scheduled network upgrade program running from 14 to 22 August 2026, with outages of up to eight hours on individual days during the works.
• Who is affected: Telstra mobile customers, with regional areas facing the greatest impact and duration of outages.
• The risk: Businesses relying on mobile data, EFTPOS over mobile, or mobile as a backup internet connection should expect intermittent outages until the upgrades finish.
• What to do: Check Telstra's outage register for your specific location and timing, and have a backup communication method ready if your business depends on mobile connectivity.

We recommend checking telstra.com.au/outages for your area before assuming an issue is on your end.