A cable fault is currently affecting more than a thousand nbn services across the Pilbara region in Western Australia.
- What it is: Cable damage has disrupted nbn Ethernet Enterprise, Fibre to the Node, and Fibre to the Premises services in the affected area.
- Who is affected: Around 1,022 nbn services across the Pilbara region, including businesses on Enterprise Ethernet connections.
- What is the risk: Businesses relying on affected connections may experience loss of internet, phone, or EFTPOS services until repairs are complete.
- What to do: nbn technicians are on site working to restore services, with the next update expected around 5:00pm AEST today. Businesses in the region should check the nbn network status page for updates specific to their address and have a backup connectivity option, such as a 4G or 5G hotspot, ready if downtime would affect operations.
If your business depends on a single internet connection, this is a good reminder to have a backup plan in place for outages like this one.