Severe weather in Western Australia has caused widespread commercial power outages, resulting in disruptions to NBN services across multiple regions. NBN Co has confirmed that technicians cannot safely access affected sites while conditions remain dangerous.

• Affected regions: Lower West, South West, South East Coastal, and Central Wheat Belt areas of WA.
• Affected metro areas: Hovea, Gooseberry Hill, Parkerville, Welshpool, and Baldivis.
• Affected regional towns: Harvey, Dunsborough, and Cowaramup.
• Technologies affected: Fibre to the Node (FTTN) and Hybrid Fibre Coaxial (HFC) connections.
• Restoration timeline: NBN Co is prioritising generator deployments to extend service at impacted sites. Field technicians will be dispatched once weather conditions allow safe access. No fixed restoration date has been provided.
• What to do: Businesses in affected areas should activate any backup connectivity options available — 4G or 5G mobile broadband failover is the most practical alternative. If you have staff working remotely in these WA areas, check whether they have alternative internet access. Monitor the NBN Co status page for updates: nbnco.com.au/support/network-status.

NBN Co is working to restore services as conditions improve. If your business is critically dependent on fixed-line broadband, this is a good reminder to ensure a mobile data failover option is in place for future weather events.

Source: NBN Co — Major Outages and Significant Local Outages